Posts Tagged With: full time rv’ing

Yellowstone National Park

In my last post about Grand Teton National Park, I mentioned that it snowed the last day we were there. As we drove to Yellowstone the next day we noticed a lot more snow on the drive and saw that Yellowstone got even more snow than we did the day before. It’s amazing that this was June!

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Driving to Yellowstone from Grand Teton

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Amazing snow in June!

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Okay, so I guess I went overboard on taking pictures of the snow on our drive, but it was so beautiful, and after our winter in Breckenridge I just can’t get enough of snow.

Anyway, enough about that, let’s talk about Yellowstone. This is another park that we are repeating this year because it’s just so awesome and definitely worth repeating.

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Old Faithful

This time of the year it’s so nice that it stays light so late at night because we can easily go for a hike in the evenings after work. The night we went to Old Faithful we hiked the trail from there to see several other geysers.

One of my favorites is Artemesia Geyser. We saw this one erupting last time we were there, which was good timing since it doesn’t erupt as regularly as Old Faithful. We didn’t see it erupting this time, but it was still beautiful.

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Artemesia Geyser

Another favorite is Morning Glory. Even though the colors in this one are beautiful, sadly the colors are the result of visitors throwing items into the geyser. That’s just not a good thing to do.

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Morning Glory

The river walk was beautiful with little spots of steam coming up everywhere.

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I forget what this one was called, but it started erupting just as we walked by. That was pretty cool!

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Another view of Old Faithful erupting again as we finished up our hike.

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I couldn’t believe how many bison we saw this time. It was weird when we were there 3 years ago with my parents, we hardly saw any bison. This time they were everywhere! Several times blocking traffic.

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Another night we went to Grand Prismatic Spring, another one of my favorites. On the hike to the overlook we saw this aggressive bison. We know he was aggressive because we saw him chase 2 ladies that had just walked by. We stood back and waited until he was well off the path before we continued on.

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Grumpy bison

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Grand Prismatic Spring from the overlook

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Grand Prismatic Spring up close

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Hiking along the boardwalk next to Grand Prismatic Spring

A few more pictures from the Grand Prismatic area.

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Another evening we went to the Grand Canyon of the Yellowstone. This area is so beautiful and the hike along the canyon offers some amazing views.

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Artist Point

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I see that Jake is now taller than me 😉

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Grand Canyon of the Yellowstone River

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Lower Falls

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I was disappointed to find that Uncle Tom’s trail that takes you down over 300 steps to get a closer view of Lower Falls was closed. That turned out to be a blessing though because we went around to the other side and went down a trail to see it from the other side. This is something we didn’t do last time so it was cool to see it from a different perspective.

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Top of Lower Falls

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Another view of the canyon

Lastly we went to see the Artist’s Paint Pots. This is something we did not get a chance to see last time.

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We stayed at the Yellowstone Grizzly RV Park in West Yellowstone, MT again. We love that park and the little town of West Yellowstone is so much fun. We also got to spend some time with 2 other Fulltime Families that were there.

Now that we’ve been to Yellowstone twice, would I go there again? Most definitely! This is one of those places I could visit over and over again.

Categories: Montana, National Parks, Wyoming | Tags: , , , , , , , , , , , , , , , , , | 4 Comments

Back to Ridgway State Park

Ridgway State Park is my favorite Colorado State Park, and probably my favorite state park in America. We stayed there back in 2016, and I was so excited to stay there again this year.

Ridgway State Park has 3 different campgrounds. We started out at the full hookup campground called Pa Co Chu Puk. Interesting name, right?

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View from our campsite at Pa Co Chu Puk

Can you believe that view? It was incredible. Last time we stayed there I made some notes about which campsites I would like if we came back, and that was one of them.

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Uncompahgre River at Ridgway State Park

Fat Cat loved this park the last time we went there because there were so many chipmunks for her to hunt. She loved it again this time, but didn’t catch any chipmunks; she must be losing her touch!

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She loves to hide in the grass and wait for critters to pass by.

While we were at this campsite Jake and I went for a beautiful bike ride on the Enchanted Mesa. Last time we stayed there I had to go for bike rides by myself; this time it was so nice to have Jake join me. I’m sad he’s growing up so fast, but at least there are some benefits.

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Enchanted Mesa bike trail

This bike trail is really hard to get to. We had to push our bikes up several switch backs, stopping frequently to catch our breath, until we finally made it to the top where we could ride and enjoy these incredible views.

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On the other side of the trail, Chris and Jesse met us to give us a ride home. But first the boys (all 3 of them) had to try out the giant slide.

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One of my favorite mountain towns in all of America is Telluride. We went there twice before, and while staying at Ridgway we went there for a third visit.

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The funny thing is there was a snow storm the day we visited Telluride in late May!

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The last 2 times we visited there we went for a hike, but not this time. It was a little too cold, but we still enjoyed the scenic gondola ride.

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The view from the gondola wasn’t quite the same during a snow storm. But I actually enjoyed seeing what it looked like in the snow. Below is a picture of the view from the gondola on a clear day, the first time we went back in 2015.

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I could never get tired of visiting this beautiful mountain town.

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Beautiful Telluride

During our stay at Ridgway we moved to a second site at the Elk Ridge Campground. Like I mentioned before, there are 3 campgrounds at Ridgway, and even though it’s a pain to move, we love staying at the different campgrounds in the state park.

On moving day it happened to be snowing, yes in May!

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Elk Ridge Campground

A few days later it cleared up and we were able to see this amazing view from the campsite that we couldn’t see the first day.

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I was glad the weather warmed up while we were there so Jake and I could go on another bike ride. This was my favorite bike ride in the country, and I was glad to do it again and share it with Jake.

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Start of our bike ride and the amazing views

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Riding along the Uncompahgre River

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Dennis Weaver Memorial Park, a stop along our bike ride

Another one of my favorite mountain towns is Ouray. One thing I love about Ridgway State Park is that it’s close to both Telluride and Ouray.

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Ouray, Colorado — Switzerland of America

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State parks only allow us to stay for a max of 2 weeks. It’s too bad because I could stay in that area for much longer. Can you see why it’s my favorite state park in the country? If you are interested in reading my first post about this park from 2016 you can see it here: Ridgway State Park.

We thought we were done with snow when we left Breckenridge, but we were surprised to have snow a couple of times in this area in late May. Do you think that would have been the end of it? No! We had more snow in June at Grand Teton National Park. Stay tuned to hear about that next.

 

Categories: Colorado | Tags: , , , , , , , , , , , | 6 Comments

Glenwood Springs and Rifle Falls

After our Epic Winter in Breckenridge, we headed west towards Glenwood Springs, Colorado. Fat Cat was so happy to be back outside again in the warm sunshine!

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Jesse was also happy to be done with snow and be able to play ball outside again with Chris.

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Rifle Gap State Park

I was happy to be back at a state park again. I just love the spacious campsites and beautiful views we have at state parks. We stayed at Rifle Gap State Park where we had an amazing view from our campsite!

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Fat Cat was in heaven; finally back outside hunting for critters.

There was a lot to see and do in the area. We went into Glenwood Springs to see Hanging Lake and take a soak in the Iron Mountain Hot Springs.

Hanging Lake is a beautifully clear, turquoise-colored lake situated high up on a mountain.

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Hanging Lake

Too many visitors to this precious gem resulted in damage to the fragile eco-system; therefore, starting May 1st of this year visitors are required to purchase a permit and ride a shuttle to the trail head (May 1st-Oct 31). When we visited, it was $12/person and we needed to reserve a spot in advance. There is now a limit of 615 people per day, and each shuttle accommodates 44 people. The nice thing is the trail was not overly crowded. Hanging Lake is such a popular spot that I could see how it would have been frustrating sharing the trail and lake views with hundreds of other people at the same time.

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The hike starts in Glenwood Canyon on a flat, paved trail running along the Colorado River.

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Colorado River

Soon you will arrive at the start of a steep uphill climb. The hike up is a little over a mile, but it’s difficult because you climb over 1000 feet in elevation. Once you arrive at the top and catch your first glimpse of Hanging Lake you realize it was worth the climb!

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Just a little further up and you can see Spouting Rock, a magnificent waterfall!

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Behind Spouting Rock

On our way to Glenwood Springs we ran into a little traffic jam. We thought it was hilarious to come upon a huge herd of cows wandering down the highway like they own the road!

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Iron Mountain Hot Springs was incredible! It is surrounded by Rocky Mountain views and sits alongside the Colorado River. There are 16 geothermal soaking pools as well as a larger family pool. We enjoyed an afternoon trying out several of the pools.

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Iron Mountain Hot Springs overlooking the Colorado River

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Jesse lined up rocks along my arm, maybe to make it more like a spa experience? 😉

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Our campground was just down the road from Rifle Falls State Park which was yet another beautiful spot.

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Rifle Falls State Park

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Rifle Falls also has caves to explore that the kids enjoyed climbing.

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This is another one of those areas in Colorado that I would love to visit again someday. Colorado certainly has no shortage of incredible places to visit!

Categories: Colorado | Tags: , , , , , , , , , | 4 Comments

Skiing at Beaver Creek and Vail

Beaver Creek and Vail Mountains were a little further away from where we were staying in Breckenridge so we only went to each of those one time. We loved Beaver Creek and wished we had made time to go there more than once. We didn’t love Vail as much but that was because we went the day before they closed for the season when the snow conditions were not the greatest and it was pretty hot for skiing that day in late April. Anyway, we would like to go back and ski at both of those areas another time.

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It was snowing the day we went to Beaver Creek. The visibility in the morning was pretty bad and there was so much new powder that it was challenging to ski on, although I love skiing on fresh powder.

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By late morning it cleared up and the views were incredible!

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They had some fun Kids’ Adventure Zones that we loved like this one.

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I knew once Jake saw this double-black diamond sign that I was in trouble!

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I should have said, “4 Get About It!”

This trail was so hard, but the kids kept saying how much fun it was. I just don’t get it, are we on the same trail here?? I mean, I don’t think I’d say this was fun. I was just happy to make it down alive.

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The beginning of 4 Get About It

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Me trying not to run into too many trees on 4 Get About It

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Chris going over a jump at the end of 4 Get About It

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And the result of Chris’s attempt at the jump at the end of 4 Get About It 😉

I took so many pictures that day because the views were so beautiful!

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Doesn’t it look like a painting in the background? The mountains almost didn’t look real!

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The views from Vail were also very beautiful, I just wish we had gone earlier in the season because the snow was so slushy the day we went it was very hard to ski.

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Well, I should clarify that last statement and say that it was hard for me to ski, not the kids. Here is Jake going down something so steep I could barely see over the edge.

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I had heard the Legendary Back Bowls were the best but most of them were closed for the season. We did get to experience some of it though, which only made us want to come back again someday when it’s not springtime.

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We had gotten so spoiled with the soft, powdery snow at Breck all season that I found this so tiring. Slushy snow is very different and I was so sore the next day! I guess I wasn’t the only one who thought it was a little more tiring to ski on this type of snow.

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Just taking a little rest.

That wraps up my posts about our winter ski adventures in Colorado. If you missed the first 3 posts you can see them here: An Epic Winter in Breckenridge Part 1An Epic Winter in Breckenridge Part 2 and Skiing at Arapahoe Basin and Keystone.

What an amazing winter it was! In our 4+ years of traveling I think I can safely say that this was our favorite thing we’ve ever done.

I’ll end this with some fun statistics. With my Epic Local Pass I was tracked all season and can see my stats on the Epic Mix app. In 3 months we spent a total of 38 days skiing, rode 347 lifts and went 466,736 vertical feet. The # of lifts and vertical feet do not include A-Basin since they are not included in the app, but I did include that resort in the # of days skied. I’d say we got our money’s worth out of our Epic passes. 🙂

Categories: Colorado | Tags: , , , , , , , , , , , | 4 Comments

Skiing at Arapahoe Basin and Keystone

Besides Breckenridge, we did a lot of skiing at Arapahoe Basin and Keystone. A-Basin is where the kids took lessons. We took a Monday off work for their lessons in the hopes that it would not be crowded and they would have a smaller class. I was also praying that they would not need to take too many lessons because the lessons are expensive, and I wanted them to be ready to ski with us as soon as possible. Chris and I had our own ski date for the whole day while the kids were in lessons.

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It turned out they had a private lesson that day since it wasn’t crowded at all, and I was thrilled at the end of the day when their instructor told me they are naturals. By the end of the day she was taking them up on the lift and they were going down green (easy) slopes. We still had about 30 minutes before the lifts closed, and Chris & I were able to ski with them for a little while to see just how well they were doing. I couldn’t believe it! In one day they learned to ski so well!

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Their instructor was so awesome and the kids couldn’t stop talking about her and how much they loved skiing. My prayers were answered!

Arapahoe Basin is the highest elevation of the 5 ski areas we went to and had some amazing views!

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We eventually started getting brave enough to try some tougher terrain like this trail through the woods complete with lots of moguls. I may or may not have run into a tree or two skiing through here. 😉

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Eureka was the kids’ favorite. I tried it once and hated it. So the other times they wanted to go down this one I told them to go ahead and I would see them at the bottom. However, by late April after Jake had challenged me with lots of double-black diamonds at Breck, I started going down Eureka with them and I no longer hated it.

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The boys loved the jumps at the terrain parks. This is Jake going over a jump. I did not get a good picture of Jesse doing it, but I did get him on video at least.

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I don’t have nearly as many pictures from Keystone because most of the time we skied there at night. They are the only resort that has night skiing which we loved! Most of the time we skied on weekends except for a few days here and there when we took a day off work. But with Keystone having night skiing we were able to go there after work to ski several times. That was awesome, but the pictures don’t always come out great in the dark.

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Keystone has a super long easy green trail… 3.5 miles.

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Night skiing is so beautiful and peaceful!

We had a great time skiing at Keystone with the Biles family.

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You know what’s funny is I used to love when Daylight Savings Time started, but I did not this year. Once the time changed, night skiing at Keystone just wasn’t the same. It didn’t get dark early enough! 😉 Also, Keystone’s night skiing ended for the season by late March so we had to find something else to do in the evenings, which is when we took up sledding.

Breck was my favorite ski area, but with the Epic Pass it was really nice to be able to go to these other mountains to ski sometimes. If you missed my first 2 posts about wintering in Colorado you can see them here: An Epic Winter in Breckenridge Part 1 and An Epic Winter in Breckenridge Part 2.

Categories: Colorado | Tags: , , , , , , , , , , , , , | 3 Comments

Fourth Nomadiversary

Today we celebrate 4 years since we left our home in Fernandina Beach, FL to travel the country in an RV. Four years ago I never imagined we would make it this long, but this lifestyle seems to agree with us so we keep going.

Most of you know this was not exactly our best year since we hit the road. The first half of the year was good, and then on July 8th everything fell apart, literally. We made it to Calais, Maine on the Canadian border where we ended up leaving the worthless Heartland RV and continuing our journey to Canada with just our truck. Eventually we made our way back down south where we purchased our new Grand Design RV.

I wasn’t sure if I would bother with a Nomadiversary video this year, but with the help of my super-talented brother-in-law, we put together a great video which tells the story of our year, the good, the bad and the ugly. I love how it turned out and I hope you do too.

Our first 3 years of travel consisted of visiting lots of national parks, this year we visited lots of friends and family as I’m sure you can see by all the people in our pictures.

Each year I put a lot of thought into the song I choose for the video. This year I chose 2 songs, 1 for each half of the year and my brother-in-law came up with some great sound effects for the scary intermission part. 😉

In the first song (Home by Phillip Phillips), I love the phrase about not paying attention to the demons that will fill you with fear. I thought that was so appropriate as I was filled with a lot of fear and anxiety this year when our RV fell apart. I had so many worries about what we were going to do and where we were going to live. God is so good to us and He is our Provider. I hope I learned this year to rely on Him more and not to fear. The second song (There’s a Light by Todd Smith) perfectly sums up how I feel now at the end of the year. Yes, there was a light at the end of the troubles and there definitely is hope for those who believe.

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Green = 2015; Red = 2016; Blue = 2017; Purple = 2018

We had to get a new state sticker map since the old one was still stuck on the Heartland. No we did not visit all these states yet in the new RV, but we decided we did not need to start over on the sticker map.

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We are so excited to be back on the road and ready to continue traveling this beautiful country and making memories with our family! Lord willing, we are trying something different this year… instead of flying south for the winter like most RVers do (including us usually), this year we are headed west for some snow skiing.

If you would like to see our Nomadiversary videos from the first 3 years you can see them here: One Year NomadiversarySecond Nomadiversary and Third Nomadiversary.

 

 

Categories: Our Travels | Tags: , , , , , , , , , , , , | 10 Comments

Prince Edward Island

We love books and I like to try to have family story time in the evenings as often as possible. Several months ago we began reading Anne of Green Gables which is based on the fictional town of Avonlea on Prince Edward Island. The real name of the town is Cavendish and if you visit that town you will have the pleasure of seeing many attractions all based on the book.

Naturally we went to visit the Green Gables house.

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If you are familiar with the story you might recognize the names of these walking trails around the house: Haunted Wood and Lover’s Lane.

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Haunted Wood

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They even had characters from the book dressed up in costume walking around playing their parts.

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Anne, Gilbert Blythe and Diana

We also went to visit the cute little Avonlea Village.

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Cow’s Creamery has been voted the best ice cream in Canada. Of course we had to try it out to make sure, and we all agreed it’s quite good, maybe it really is the best in Canada.

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While in PEI we stayed at a beautiful VRBO vacation rental. It was right on the water and had an amazing deck!

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We all loved hanging out on this deck and enjoying the view. Jake enjoyed some Raspberry Cordial (another treat based on Anne of Green Gables).

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That wraps up my posts about our visit to Canada.

Soon I hope to post an update on the RV situation. We’re still dealing with that 3 months later. Sigh!

Categories: canada | Tags: , , , , , , , , , , | 1 Comment

Cape Breton Island, Nova Scotia

A long time friend of my parents has a home on Cape Breton Island that he only uses part time. When he heard about our RV situation and having to cancel all of our campground reservations, he graciously offered us the use of his home for a few days while we visited Cape Breton with my parents. We are so grateful for his kindness and generosity!

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The highlight of our time on Cape Breton was driving along the Cabot Trail and stopping at several of the beautiful view points.

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What a gorgeous drive! If you go there be aware that it is a very long drive around the entire Cabot Trail. It took us several hours to make the complete loop. It was stunningly beautiful and definitely worth the trip, but kids tend to get a little bored on long drives like that. Don’t ask me how I know this. 😉

The next day we went to the Fortress of Louisbourg National Historic Site where we traveled back in time to the 1700s to tour the fort and reconstructed French town.

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The house where we stayed had no cellular signal at all which in a way was kind of nice. It gave us a chance to unplug in the evenings and play games. Sometimes it’s nice to get away from the distractions of smartphones and computers.

This wraps up my posts about our time in Nova Scotia. Next up I’ll write about our visit to Prince Edward Island.

 

Categories: canada | Tags: , , , , , , , , , | 4 Comments

The Day our Heartland RV Left us Homeless

It has been a long time since my last post and a lot has happened since then, but quite frankly I haven’t had the heart to share this until now. Usually I’m sharing beautiful pictures of the amazing places we have been. It’s really hard to share a post like this instead. I’ll warn you — the pictures aren’t pretty.

Our living and traveling in our beloved home on wheels came to an abrupt halt last month on a lonely stretch of highway in rural Maine. We had just finished visiting Acadia National Park which I haven’t had a chance to blog about yet. I will eventually, but first…this:

We noticed another stress crack in the sidewall of the RV. If you remember we had one of these repaired back in 2016. I sent the pictures to our contact at Heartland to ask for help since he helped us find a place to have the first crack repaired a couple of years ago.

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My Heartland contact never answered me so we talked to some repair centers near us in Maine and although none of them could fix it for us, they said we should be fine to wait until we could find a repair center in Canada where we were headed next.

We left Acadia and headed towards Canada where we had planned to spend a few weeks exploring and visiting family up there. My parents were flying up to meet us in Nova Scotia.

The roads in Maine were pretty rough and bumpy and after several miles of that we stopped at a rest area. Someone pulled in after us and said that he had been behind us for several miles and he thinks something is wrong with our trailer. He said our trailer shifted to the side and the wheels didn’t look quite right. Chris looked around and noticed the wheels protruding out too far on the driver’s side and the frame looked bent.

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Frame shifted to side and wheels protruding.

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Frame shifted to side and wheels protruding.

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Bent frame.

We also noticed the crack in the sidewall had gotten worse and we had 3 new cracks on the opposite side!

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Passenger side crack.

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Passenger side crack.

Chris broke the bad news to me that we weren’t going to make it to Canada and we just needed to find the nearest campground so we could figure out what to do. We called Good Sam Roadside Assistance, but they were not able to send someone to help us. They actually told me that if we can’t tow it neither can they. Well, we couldn’t very well live at the rest area so we had no choice but to move on. So I searched on my phone and found the nearest campground in Calais, ME called Keene’s Lake Family Campground. It was about 30 miles away so we put on the hazard lights and drove slow. By the time we got to the campground the initial crack had gotten so much worse that the roof was starting to separate.

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Passenger side crack with roof separating.

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Passenger side crack gets worse each time we move it.

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I know the passenger side crack is pretty bad which is why I share the most pictures of that one, but I don’t want to ignore the other 3 cracks on the opposite side of the RV.

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Driver’s side crack #1.

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Driver’s side crack #1.

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Driver’s side crack #1 interior.

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Driver’s side crack #2.

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Driver’s side crack #3.

The campground owners were very accommodating and kind to us while we were there, letting us stay as long as we needed while we sorted things out. Once we were set up in a campsite and opened the slides we noticed further damage on the inside: the crack goes all the way through to the kid’s bedroom, paneling fell off the ceiling, a wall separating in the kid’s room as well as the floor separating in their bathroom.

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Passenger side crack interior.

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Bathroom floor and kid’s bedroom floor separating.

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Bathroom floor and kid’s bedroom floor separating.

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Bathroom floor separating exterior.

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Bathroom floor separating exterior.

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Kid’s bedroom wall separating.

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Kid’s bedroom wall separating (close-up).

Chris called our insurance provider to file a claim. They sent someone out a few days later to take pictures and inspect the unit. Unfortunately they did not cover the damage because they said the damage is due to “frame failure” which is a manufacturing defect. I guess rough and bumpy roads should not cause an RV to literally fall apart without there being a weakness somewhere in the build of the unit.

I started conversations with the manufacturer Heartland to see if they would help. Heartland only offers a 1 year warranty and our unit is 3.5 years old. Still, I had hoped that since there was such extensive damage to a relatively young RV that Heartland may step up and do the right thing. I had wrongly hoped they would agree that an RV they built should not fall apart after just 3.5 years.

My initial conversations with an employee at Heartland ended with this email:

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He said this has nothing to do with manufacturing but he thinks something was “drug down the top of the sidewall”. Well, if that was the case then our insurance provider might have covered it. Then there would have been an actual incident that caused this. However, this explanation makes no sense because it does not take into consideration all the cracks on the opposite side of the RV and the interior walls and floors separating. So we did not just go away with this explanation as I’m sure they hoped we would. After pushing them further, 2 employees at Heartland said they would send someone to inspect the unit.

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Email asking me for the unit location so a frame vendor can come to inspect it.

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Email from our selling dealer letting me know someone is coming to inspect it.

Well it turns out they lied about sending someone to inspect it because about a week later I spoke with Anthony Roberts (from 2nd email) on the phone and he told me he does not believe anything is wrong with the frame and he will not be sending anyone to inspect it.

Chris decided to contact him after that to which he replied that they would inspect the unit if we bring it to them in Indiana. Seriously?

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Email telling us to bring it to Indiana if we want it inspected.

We had previously told them the unit is unsafe to tow. We had to move the RV from a campsite to a storage area within the same campground and in doing so some of the cracks got worse and the hole in the side opened up even larger. Also one of the slides doesn’t even go in correctly anymore. Do they really want us driving this down the road??

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Slide goes in at an angle.

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Slide goes in at an angle.

Does Heartland really think it is reasonable to ask us to tow this all the way from Maine to Indiana? Do they really want that liability on their hands if we were to have a serious accident on the way?

Anyway, after informing Heartland that I would be publishing this story on social media, they finally decided to send someone to inspect it. But guess what? The inspector was a paid employee of Heartland and so I’m sure you can guess how that turned out.

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Notice that this inspection is for the “Benefit of Heartland”

Here is a picture from the inspection report basically claiming that we hit a tree.

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This totally disregards the fact that the crack was there in June long before our incident in July on the road when the unit just basically started falling apart. We did not hit a tree or anything other than maybe pot holes in the road. This sidewall crack was already there before we moved from Acadia. On that drive the crack got so much worse and the roof began to separate. The inspection report also totally disregarded the 3 cracks on the opposite side of the RV. He didn’t even mention those! Obviously that’s what happens when a manufacturer sends their own guy out to inspect a unit. Whatever it takes to swing it in their favor!

I used to give positive feedback about Heartland because we experienced great customer service through them in our first year. You may remember I blogged a couple of years ago about a previous crack we had in the sidewall and how Heartland took care of us and helped us find a place to have it repaired: RV Repairs in Louisiana. Back then I was so impressed with how Heartland took care of us when our selling dealer (Dick Gore’s RV World)  in Jacksonville did not.

I didn’t realize when I used to praise them for their great customer service that it only lasted while we were under the 1 year limited warranty. I guess they don’t care about keeping customers for life. We had been looking into upgrading our RV to a toy hauler at some point, and had considered another Heartland. Not anymore — now we will never buy another Heartland because we know from experience that they do not stand behind their product. We will also discourage anyone we know from purchasing a Heartland.

I realize that not every Heartland will fall apart the way ours has, but wouldn’t you like to know when you buy an RV that the manufacturer stands behind their product when something this extraordinary happens? Even though we are well past the 1 year warranty, if they were a company that cared at all about maintaining customers for life they would have done something to make this right. The frame should really have a longer warranty than 1 year anyway — I mean who buys an RV and doesn’t expect it to last longer than 3-4 years?

Unfortunately many RV manufacturers have a reputation of making poor quality units, but I have been researching and asking other RV friends for feedback to find out if there is any manufacturer who truly stands behind their product. I have been consistently hearing great things about Grand Design. All of my RV friends that have a Grand Design rave about their excellent customer service. Perhaps our next RV will be a Grand Design and if so, hopefully we will experience much better customer service with them than we did with Heartland.

So, that’s the story of our life for the past month or so. The good news is we were able to make it to Canada. We moved all of our stuff out of the RV and into a storage unit and then stored the RV at the campground.

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Our last night we spent in the RV. Still smiling and looking forward to seeing the grandparents in Canada.

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Fat Cat hid in a moving box to make sure we didn’t forget her. 🙂

We met up with my parents in Nova Scotia and visited several places with them while staying in VRBO rentals and with friends and relatives. It wasn’t quite the same as having our home on wheels, but we made the best of it.

After a vacation in Canada with my parents we headed back to Maine, loaded everything we own into a Uhaul trailer and headed south to regroup and start over.

Uhaul

We came to Maine with our home on wheels and left with a Uhaul trailer. 😦

I will write later about our travels in Canada and also about our time in Acadia before this disaster happened.

I will end this with a reminder, please think twice before purchasing a Heartland RV. Remember, when we had trouble, they left us homeless and refuse to accept any responsibility.

UPDATE: an update to this post can be viewed here: Heartless Heartland RVs.

Categories: Our Rig | Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 161 Comments

More Family Time in Massachusetts

After leaving Cape Cod we went to Billerica, the town I grew up in when I lived in MA. Some long-time family friends graciously invited us to park at their house where they conveniently have an RV spot. We were only parked in Billerica for 5 days, but it was a very busy 5 days of time spent with close friends and family.

Our first night we were able to have dinner with the Picariellos. My parents met them when I was just a little girl so I feel like I have known them forever.

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Dinner with the Picariellos

The next day we left the RV parked in Billerica while we went and stayed in Waltham for a couple of days at the Richard Hilton (also known as Fred & Rita’s house). 😉 We had such a wonderful time staying with them and enjoying our evening “happy hours”. Fred even played chauffeur to us for the weekend, knowing we were not comfortable driving the big truck around all these towns so close to Boston.

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Happy Hour with the Richards

Fred took us for a ride in the “stang” which was so much fun!

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Jackie and the boys met us in Boston for a day of sightseeing.

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Boston Public Garden

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Boston Public Garden

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Beacon Hill

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New England Holocaust Memorial

This is a very sobering memorial dedicated to the 6 million Jews killed during the Holocaust. Smoke continuously rises up as a reminder of the gas chambers.

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The numbers represent the numbers tattooed on concentration camp prisoners

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The next day we had a lovely brunch with Jim and Deborah at their home in Cambridge. Jim made a delicious quiche!

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My Uncle Jim with the boys

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Jackie, me and Jim

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The boys with my cousin Devin

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Chris and I with my cousin Sam

After that it was time to head back to Billerica and check on Fat Cat who was feeling pretty lonely by now. We also enjoyed a cookout with the Dunton family, our gracious hosts who allowed us to park at their house for a few days.

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The Dunton Family

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Roasting marshmallows at the Dunton’s house

On our last evening in Billerica we had a delicious Italian feast with the entire Picariello family. Our kids had so much fun with all of their kids and seriously did not want to leave!

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I think I gained 5 pounds while in Billerica, with all the socializing and delicious meals we shared with everyone. This was such a fun visit! We even drove by the old house where I used to live and the elementary and middle schools I attended. My kids thought it was pretty neat to see all of these places where I grew up.

As usual, our time with family and friends went by way too quickly, and now we are looking forward to the next time we can all get together again.

 

Categories: Massachusetts | Tags: , , , , , , | 2 Comments

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